John is an excellent trainer and I would thoroughly recommend attending this course to anyone who line-manages staff.
John Armstrong runs an excellent course. His manner and delivery are what makes it so effective. Excellent usable skills obtained.
It was a very comfortable approach to training, and it was delivered very well.
A really good course and very well presented. It gave me a good insight into coaching, it showed me how to develop skills which would allow me to take coaching into the workplace and gave me an understanding of how relevant good coaching skills can be. It made me realise how often closed questions are used and how to develop open questions to get the necessary information to allow me to take change forward. A very worthwhile course and one I would highly recommend. John was very experienced in coaching and that was evident in his teaching.